FAQ

Do you provide International delivery?

At this time, though we do primary ship throughout the US we have now added some limited shipping to international customers.

What is your return policy on graded comics?

Comics graded by CGC, CBCS, and PGX are not eligible for returns. 

What is your return policy on ungraded comics & supplies?

All other comics and unopened supplies may be returned within 14 days from the date of sale for a refund with a prior return authorization.

How do I return an item?

Please e-mail encasedcomics@gmail.com with your order number to initiate the potential return process. 

Due to the nature of collectibles, we cannot accept cancellations on pre-ordered items. Please review your order carefully before final checkout.

How do I track my order?

Once an order has been shipped, you will be provided with a tracking number to track your order. 

How are comics shipped?

Graded comics are shipped via UPS ground or USPS Priority Shipping.

Ungraded comics are shipped via USPS First-Class or Priority in a Gemini Mailer. 

Comic Supplies (bags, board, comics bin, etc.) are shipped via UPS. 

x